Privacy Policy
Privacy Policy
Wise Bridge Import and Export Co., Ltd.（Wise Bridge Trade）
Last updated: 2026
We respect your privacy and are committed to protecting the personal information of visitors and business contacts worldwide. This Privacy Policy explains how we collect, use, store, and protect information you provide through our website, inquiry forms, contact channels, and business communications.
By accessing our website or submitting information to us, you agree to the terms of this Privacy Policy.
1. Who We Are
Data Controller:
Wise Bridge Import and Export Co., Ltd.
Contact email:
dale@wisebridgetrade.com
If you have any questions about this Privacy Policy or how we process your personal information, please contact us at the email address above.
2. What Information We Collect
We only collect information that you voluntarily provide to us, including but not limited to:
• Full name
• Company name
• Business email address
• Phone number (optional)
• Country or region
• Product interests, order requirements, sample requests, and wholesale inquiries
• Any other information you choose to submit through forms, emails, or business communications
We do not collect sensitive personal data unless explicitly provided by you in a business context, and we will only process it for the purposes of your inquiry or cooperation.
3. How We Collect Information
We collect information in the following ways:
• When you fill out an inquiry form on our website
• When you request a product catalog, price list, samples, or cooperation information
• When you contact us by email, message, or other business channels
• When you communicate with us about orders, products, shipping, or partnership opportunities
• When you voluntarily provide business information during commercial discussions
4. Why We Use Your Information
We use the information we collect for legitimate business purposes, including:
• To respond to your business inquiries
• To send product catalogs, wholesale price lists, sample information, and cooperation details
• To process and manage orders, samples, quotations, and customer communications
• To communicate about product availability, customization, shipping, and payment matters
• To improve our website, products, services, and customer experience
• To comply with applicable legal and regulatory requirements
We will not use your personal information for purposes unrelated to your business inquiry unless you have given us explicit consent.
5. Legal Basis for Processing (GDPR Applicants)
For individuals located in the European Economic Area (EEA) or Switzerland, we process personal data under the following legal bases:
• Consent: Where you have voluntarily submitted information and agreed to processing for a specific purpose.
• Legitimate interest: Where processing is necessary for our business operations and does not override your privacy rights.
• Contractual necessity: Where processing is required to take steps before entering into an agreement or to perform an agreement with you.
• Legal obligation: Where we need to process information to comply with applicable law.
You have the right to withdraw consent at any time by contacting dale@wisebridgetrade.com.
6. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share your information only when necessary to operate our business, including with:
• Service providers that support our website, advertising, communication, and order operations
• Platforms such as Google, for advertising and lead form management
• Email service providers and business communication tools
• Logistics, shipping, and payment service providers, when required for order fulfillment
All authorized service providers are required to protect your personal information and use it only for the purposes we agree.
7. International Data Transfers
As a global B2B trade business, we may store or process your information in locations outside your country or region. This may include transfers to countries where data protection laws differ from those in your jurisdiction.
Where required by applicable law, we will take appropriate safeguards to protect your personal information during international transfers.
8. How Long We Store Your Information
We retain your business information for as long as necessary to fulfill the purposes for which it was collected, including:
• Responding to your inquiry
• Managing samples, quotations, orders, and cooperation
• Maintaining business records and communication history
• Complying with legal, accounting, or reporting requirements
For most business inquiry records, we retain information for 24 months after the last communication, unless a longer retention period is required by law or agreed with you.
9. Data Security
We use appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or loss.
However, no method of online transmission or electronic storage is completely secure. While we aim to protect your information, we cannot guarantee absolute security.
10. Your Rights
Depending on your location and applicable law, you may have the right to:
• Access a copy of the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, where lawful
• Restrict or object to certain processing of your data
• Withdraw consent at any time
• Request transfer of your information in a usable format, where applicable
• Lodge a complaint with your local data protection authority
To exercise these rights, please contact us at:
dale@wisebridgetrade.com
We will respond to your request in accordance with applicable law.
11. Cookies and Similar Technologies
Our website may use cookies or similar technologies to improve your browsing experience and analyze website traffic.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of some parts of our website.
12. Third-Party Links
Our website may contain links to third-party platforms, payment systems, logistics providers, or other services. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices of third-party sites.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will revise the “Last updated” date and, where appropriate, provide you with additional notice.
Your continued use of our website or submission of information after the updated policy takes effect means you agree to the revised terms.
14. Contact Us
If you have any questions about this Privacy Policy, data processing, or your personal information, please contact:
Wise Bridge Import and Export Co., Ltd.
Email: dale@wisebridgetrade.com
